Frequently Asked Questions

Everything you need to know about your iQIBLA experience.

How long does shipping take for my iQIBLA device?

Standard international shipping typically takes 7-14 business days, while express shipping options are available at checkout for faster delivery within 3-5 business days.

What is your return policy for electronic products?

We offer a 30-day return policy for all unused items in their original packaging. If your device has a manufacturing defect, please contact our support team for a replacement.

Are iQIBLA smart rings water-resistant?

Yes, our smart rings are designed with an IP68 rating, making them resistant to dust and water, suitable for daily use and during ablution.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.

How do I sync my device with the iQIBLA mobile app?

Simply download the iQIBLA app from the App Store or Google Play, enable Bluetooth on your smartphone, and follow the on-screen instructions to pair your device.

Do the devices come with a warranty?

All iQIBLA electronics come with a one-year limited warranty covering any hardware malfunctions or technical issues arising from normal use.